Who We Are

CareMD is a leading medical billing company in the U.S., dedicated to providing comprehensive billing solutions that enhance operational efficiency and financial stability. Our HIPAA-compliant services ensure secure, streamlined, and effective revenue cycle management.

Services We Offer

CareMD offers an extensive range of cloud-based medical billing services, including revenue cycle management, electronic health records, credentialing, and patient engagement solutions. Our goal is to provide seamless financial workflows for healthcare providers.

How We Collect Your Information

We collect personal information through various channels, including service requests, online form submissions, customer service interactions, and surveys. Information collected may include your name, email, practice details, phone number, and login credentials.

Purpose of Data Collection

• Providing and improving our medical billing services.
• Enhancing user experience on our platforms.
• Communicating with clients via newsletters, emails, and updates.
• Maintaining compliance with HIPAA security standards.

We may also use de-identified, anonymized, or aggregated data for lawful analytical and operational purposes.

Data Retention and Security

We implement encryption and other security measures to safeguard your information. Data retention is based on the necessity of collection and legal obligations. When deletion is not immediately possible, we take measures to restrict further processing.

Our Commitment to Privacy

CareMD upholds HIPAA compliance, ensuring the utmost privacy and protection of patient and provider information. We do not sell, trade, or disclose data to third parties without consent, except when required for service delivery.

Consent and Communication

By using CareMD services, healthcare providers authorize us to send necessary SMS or email communications to their patients. Providers confirm that they have obtained the necessary consent for such communications.

Opt-Out Option

Patients may opt out of messages at any time by following the instructions provided in each communication. Upon opting out, CareMD ceases messaging that individual and notifies the provider accordingly.

Privacy Policy Updates

CareMD reserves the right to update its privacy policy. Changes take effect upon notice. Users are encouraged to review the policy periodically for updates.

HIPAA Compliance

We strictly adhere to HIPAA guidelines, ensuring the confidentiality and security of Patient Health Information (PHI). Access to PHI is restricted to authorized employees and healthcare providers.

For more information, please visit our website or contact us directly.